We never monetize, rent, or trade your personal details with advertisers or external data brokers.
Telemetry is restricted strictly to local distance calculations and emergency SOS broadcasts.
All payment records and passwords are cryptographically shielded under RBI-compliant protocols.
Request complete account deletion and data scrubbing anytime through our designated privacy desk.
Overview & Privacy Commitment
MERA SATHI AGROTECH (operated under Veltrionex Smart Creations Pvt. Ltd., collectively referred to as "Company", "We", "Us", or "Mera SATHi AgRoTech") is dedicated to upholding the highest standards of digital privacy and data integrity. This Privacy Policy details how we collect, process, store, and safeguard your personal data when you interact with the Mera SATHi AgRoTech mobile application and official website (https://mera-sathi.in).
We comply fully with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).
Information We Collect
We adhere to strict data minimization principles, collecting only what is essential to provide reliable hyperlocal connections:
- Account Profile: Full name, mobile number, verified email address, cryptographically hashed passwords (via bcrypt), and optional display avatars.
- Geographic Coordinates: Real-time device GPS coordinates (latitude, longitude) and locality markers for intra-city feed filtering.
- Transactions & Orders: Booking details, rental duration commitments, delivery addresses, order milestones, and payment transaction reference tokens.
- Merchant & Provider Records: Trade names, business categories, operational service radius, pricing sheets, and storefront documentation.
- Job Applicant Submissions: Resumes, skills credentials, portfolio links, and contact channels submitted directly to local employers.
How Information Is Used
Your information is utilized solely to power authentic platform functionality:
- Isolating search feeds to your current city (e.g. Kota) so you only see genuine, accessible providers.
- Dispatching booking requests and fulfillment parameters to verified local technicians.
- Delivering automated transactional alerts regarding status confirmations, milestone progress, and arrival notifications.
- Transmitting live coordinates to emergency services (Police 112, Ambulance 108) when the user activates One-Tap Emergency SOS.
- Preventing illicit duplication, spam bots, and maintaining commercial trust.
Precise Location Data Governance
Because Mera SATHi AgRoTech operates on a hyperlocal architecture, geographic positioning is integral to serving proximate resources:
Payment & Financial Security
All online financial transactions on Mera SATHi AgRoTech (UPI, Debit/Credit Cards, Net Banking, and Verified Wallets) are processed through RBI-authorized payment gateway aggregators utilizing 256-bit TLS bank-grade encryption.
Zero Third-Party Data Selling
Mera SATHi AgRoTech strictly rejects any sale, lease, or monetization of consumer personal data.
Your information is transmitted only to:
- The specific merchant, technician, or landlord with whom you explicitly initiate an order or rental contract.
- Authorized payment gateway processors to execute authenticated settlements.
- Law enforcement authorities upon legitimate judicial summons or during verified SOS life-safety situations.
Data Retention & Account Erasure
We preserve personal information only for the operational lifespan of your account or as required by statutory Indian taxation and commercial compliance guidelines. Any registered citizen has the unilateral right to request total account erasure and data scrubbing by sending a request to support@mera-sathi.in.
Your Rights & Statutory Grievance Redressal
Under the Digital Personal Data Protection Act, 2023, you hold the right to access your registered records, correct inaccuracies, and lodge grievances regarding handling practices.
In accordance with Information Technology Act, 2000 and consumer data protection rules: