SUPPORT REDRESSAL DESK IS ONLINE • KOTA & PAN-INDIA

Get in Touch & Generate Support Ticket

Fast resolutions for citizens, students, merchants, and local service partners. Every inquiry generates an authoritative Support Ticket ID tracked in our Admin Redressal Portal.

⚡ < 2 Hrs
Average Response
🎫 100%
Trackable Tickets
🛡️ IT Act
Statutory Grievance
📍 Kota, RJ
Headquarters Desk
📞
Voice Helpline

Support Helpline

Direct priority calling for immediate assistance with bookings or app queries.
Ananya Gohil: +91 78520 29126

Call Helpline →
💬
Instant Messaging

WhatsApp Support Desk

Connect with a live support executive on WhatsApp for fast ticket follow-ups and file uploads.

Chat on WhatsApp →
✉️
Official Mail

Official Email Desk

Send detailed documentation, partnership proposals, or merchant registration queries.
support@mera-sathi.in

Send Email →

⚖️ Statutory Grievance Redressal Officer

In accordance with Information Technology Act, 2000 and Consumer Protection (E-Commerce) Rules, 2020:
Entity: MERA SATHI AGROTECH • Veltrionex Smart Creations Pvt. Ltd. (Kota, Rajasthan)
Nodal Email: grievance@mera-sathi.in
Statutory SLA: Acknowledgment within 48 hours • Final Redressal within 30 days.

⚡ Automated Ticket Routing

Send Us an Inquiry

Fill out the form below. Once submitted, your message is instantly logged in the Admin Control Panel and you will receive an authoritative Support Ticket ID.

✓

Inquiry Registered & Ticket Generated!

Your message has been safely delivered to the Mera SATHi Admin Panel.

Your Support Ticket Number
MST-TK-000000
Customer Name -
Inquiry Category -
Registered Email -
Current Status OPEN — IN QUEUE
Priority Level NORMAL
Estimated Response Within 2–4 Hours
💬 Track on WhatsApp